Ships from Ontario | $10 shipping / Free over $100

K.Drop

Contact Us

Have questions about our products or your order? Reach out below and our team will respond as soon as possible.

Email Support

admin@k-drop.store

We reply within 24 business hours.

Phone Support

+1-289-998-3531

Business Hours

Mon-Fri: 9AM - 6PM EST

Closed weekends and public holidays.

Business Location

K.Drop
Brantford, Ontario, Canada

Send Us a Message

Messages are sent directly to our support inbox at admin@k-drop.store.

K.Drop

Direct-sourced Korean aesthetic products, wellness-support formulas, and accessories with Ontario fulfillment.

Direct manufacturer sourcing

Contact Us

  • Email Support

    admin@k-drop.store

  • Phone Support

    +1-289-998-3531

  • Business Hours

    Mon-Fri: 9AM - 6PM EST

    We reply within 24 business hours.

  • Business Location

    Brantford, Ontario, Canada

Shipping & Policies

  • Shipping Policy

    $10 flat rate, free express over $100. Processing 1-2 business days (Mon-Fri).

  • Delivery Times

    Approx. 3-5 business days shipping (Mon-Fri). Temperature-controlled packaging materials.

  • Payment Methods

    PayPal (guest checkout supports major credit and debit cards)

Important Information

Standard Fulfillment

Orders are processed within 1-2 business days (Mon-Fri). Shipping takes approximately 3-5 business days via express courier. Orders placed before 11:00 AM EST may ship the same business day.

Shipping Information

Flat rate $10 shipping on all orders. Free express shipping on orders over $100. All products ship with temperature-controlled packaging materials.

All Sales Final

Due to the nature of our products, all sales are final. Contact admin@k-drop.store within 48 hours of delivery if an item arrives defective, damaged, missing, or incorrect.

Product Authenticity

All products are sourced directly from licensed Korean manufacturers. Batch or lot identifiers are available on shipped units. Contact us if you have any authenticity concerns.

The K.Drop Promise

  • Shipped from Ontario:Canada orders ship domestically. For most US orders, duties are prepaid by K.Drop.
  • Direct manufacturer sourcing:Products are sourced from verified Korean manufacturers with batch traceability.
  • Issue support:Report defective, damaged, missing, or incorrect items within 48 hours of delivery.
Issue with your order? Contact support - we respond within 24 business hours.

This website provides general product information and policy details only. Nothing on this website should be interpreted as individualized medical advice, diagnosis, or treatment recommendation. Always review the product label, documentation, and applicable local requirements before purchase or use. K.Drop is not responsible for improper use, storage, or handling of any product.

© 2026 K.Drop. All rights reserved.

Privacy PolicyTerms of ServiceRefund PolicyShipping Policy